1. Introduction

11111b (11111b.win) places the highest importance on your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure. By using our platform, you are considered to have accepted this Privacy Policy.

This policy applies solely to the 11111b website and mobile app. 11111b is not responsible for the privacy practices of any third-party links or services. We may update this policy at any time, and continued use of the site following any changes constitutes acceptance of the revised policy.

We do not knowingly collect data from anyone under the age of 18. If such data comes to our attention, it will be deleted immediately. To learn more, see our Responsible Gaming page.

2. What Data We Collect

11111b collects two types of information — what you provide directly, and what our systems collect automatically.

A. Information You Provide Directly

  • Your name, date of birth, and mobile number provided at registration.
  • Payment-related details such as your Mobile Banking or Nagad number (card numbers are not stored).
  • Copies of national ID or passport uploaded for KYC verification.
  • Messages and information shared when contacting the support team.
  • Information provided when participating in promotional offers or surveys.

B. Information Collected Automatically

  • IP address, device type, and operating system.
  • Browser type and version.
  • Log data on which pages you visited and how long you spent on them.
  • Gaming activity and transaction history.
  • Information collected through cookies and similar technologies.
Type of Data Reason for Collection
Name & Mobile For account registration and communication
Payment Information For deposit and withdrawal processing
Identity Documents For KYC verification and fraud prevention
IP / Device Information To ensure security and prevent unauthorized access
Gaming History For responsible gaming monitoring and service improvement
Cookie Data To improve user experience

3. How We Use Your Data

All collected data is used solely for specific, legitimate purposes. 11111b never sells your data to third parties for commercial gain. Here is how we use your information:

  • To create, manage, and verify your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support services.
  • To maintain the security and integrity of our platform.
  • To prevent fraud, money laundering, and other illegal activities.
  • To meet legal obligations and cooperate with regulatory bodies.
  • To send you relevant promotions and bonus offers (only with your consent).
  • To improve site experience and performance.

We never send marketing messages without your consent. You can opt out of promotional communications at any time.

4. How Long We Keep Your Data

11111b retains your information only for as long as necessary. All data is stored while your account remains active. Even after account closure, certain information may be retained for a specified period (typically 5 years) due to legal and regulatory obligations.

Once the retention period has passed, your data is securely deleted or anonymized so it can no longer be linked to you.

5. Who We Share Your Data With

11111b shares your information with others only in limited and specific circumstances. Your data is never disclosed externally except in the following cases:

  • Payment Processors: To process transactions with payment providers such as Mobile Banking, Nagad, or Rocket.
  • Identity Verification Services: Approved third parties for the KYC process.
  • Legal Authorities: Upon a valid court order or lawful request from a government authority.
  • Technology Partners: For site operations and security — they are limited strictly to their designated tasks.

In all cases, the amount of data shared is kept to a minimum, and partners are bound by strict confidentiality agreements.

6. Cookie Policy

11111b uses several types of cookies. Cookies are small files stored in your browser that help improve the functionality of the site.

  • Essential Cookies: For core site functionality — login sessions, language settings, and similar. These cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most — fully anonymized.
  • Functionality Cookies: To remember your preferences so you don't have to configure settings every time.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

7. Your Rights

As an 11111b user, you have several important rights over your information. These rights are outlined below:

Right to Access Your Data

You may request details of what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Restrict Processing

You can object to your data being used for specific purposes.

Right to Data Portability

You may request a copy of your information in a standard, portable format.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of the rights above, please contact our support team. We typically respond within 30 business days.

8. Security Measures

11111b uses industry-standard security measures to protect your information, including:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Firewall and intrusion detection systems.
  • Regular security audits and penetration testing.
  • Staff access to data is strictly limited — granted on a need-to-know basis only.
  • Automatic alerts for suspicious logins or activity.

That said, no internet transmission can be guaranteed 100% secure. You also have a role to play — use a strong password, never share it with anyone, and report anything suspicious to us.

9. International Data Transfers

While 11111b primarily operates in Bangladesh, some of our technology partners may have servers located in other countries. In such cases, we ensure that your data receives adequate protection at the destination country or with the service provider. All international transfers comply with legal agreements and security standards.

10. Policy Updates

11111b reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, we may notify you directly. Continued use of the site after any changes constitutes acceptance of the updated policy.